Business & Contract Support

One point of contact for urgent
issues across your sites &
portfolio

CrisisCrew triages requests, prioritises urgency, and coordinates the right crew — with clear updates, documented close-out, and accountability. No call chains. No chaos. Just outcomes.

  • Priority handling
  • 📍Location-based dispatch
  • 🧾Clear updates
  • 🧰Multi-service coverage

Best for letting & management companies, short-stay operators, facilities teams, landlords, commercial premises and fleet operators.

Please complete the form below. If you cover multiple areas, list your main towns/postcodes.

Your name
What are you setting up
Do you have site names/IDs
Services needed
Do you need urgent response
Preferred contact method

Sectors we support

We’re built for environments where issues need handling fast — without multiple call chains. If you manage people, property, sites or vehicles, CrisisCrew fits into your operation.

Letting & Managing Agents
Short-Stay / Serviced Accommodation
Facilities & Estates Teams
Commercial Premises
Landlords & Property Portfolios
Hospitality (Hotels & Venues)
Fleet & Transport Operators
Multi-Site Businesses

What we cover

CrisisCrew coordinates urgent and planned work across multiple service categories. If you’re not sure what you need, select “Not sure” during onboarding — we’ll route it correctly.

🛠️

Trades, Repairs & Maintenance

  • Plumbing & electrical
  • Building maintenance & urgent repairs
  • Fault finding & safety issues
  • Gardening & exterior support
🔐

Property, Access & Turnaround

  • Lockouts, access issues & securing
  • Cleaning, reset & emergency clear-ups
  • Short-stay / Airbnb turnarounds
  • Waste & clearance coordination
💻

IT, Tech & Operational Support

  • Internet outages & setup support
  • Business-critical tech issues
  • Equipment troubleshooting
  • On-site technical support
🚚

Vehicle, Transport & Logistics

  • Breakdown assistance coordination
  • Vehicle transport / recovery support
  • Urgent collections & deliveries
  • Rapid “we’re stuck” support

Note: Coverage and response times depend on service type, location and availability. We confirm expectations during onboarding.

Why choose CrisisCrew

CrisisCrew is built to reduce operational friction. One point of contact, structured triage, and accountable coordination — so urgent issues are handled quickly, clearly, and professionally.

📞

One point of contact

  • No multiple call chains
  • Centralised communication
  • Clear accountability

Urgency triage that works

  • Requests prioritised properly
  • Faster decision-making
  • Defined response expectations
🧾

Clear updates & close-out

  • Status updates when needed
  • Completion notes & handover
  • Less chasing, fewer gaps
🧰

Broad service coverage

  • Trades, access, cleaning, tech
  • Vehicle/transport coordination
  • “Not sure” problem-solving
Built by people who stay calm when things go wrong — CrisisCrew connects problems to solutions, fast.

Response options & service models

Choose the response level that matches how your business operates. Plans are subscription-based — pick your tier, then we’ll align scope and expectations.

Starter

Business Starter

Best for: smaller portfolios and occasional requests.

  • Intake + urgency triage
  • Dispatch coordination
  • Updates + completion notes
Priority

Priority handling

Best for: multi-site operations and urgent issues that can’t wait.

  • Escalation + faster dispatch windows
  • Defined response expectations
  • Dedicated comms channel
Managed

Managed support

Best for: large portfolios and commercial operations.

  • Agreed scope + coverage
  • Planned + urgent work management
  • Reporting + handover

Plans are subscription-based. Exact scope depends on service type, location, urgency and coverage requirements — we’ll confirm the right setup during onboarding.

How business setup works

Your plan unlocks business tools and job posting. Once subscribed, we set your sites, contacts and handling rules once — then requests run through a consistent, trackable process.

Step 1

Choose a business plan

Subscribe to create your business account and unlock job posting. No contract. Cancel anytime.

  • Pick Starter, Priority or Managed
  • Account is created automatically at checkout
  • Access is managed by your active subscription
Step 2

Set your sites & contacts

Tell us what you manage and who we should update.

  • Sites/areas and coverage notes
  • Contact points + preferred comms
  • Services required & any constraints
Step 3

Post requests & triage

You post a job, we triage urgency and coordinate the right crew.

  • Urgency + location-based assessment
  • Dispatch coordination and communication
  • Updates depending on the plan level
Step 4

Close-out & accountability

Clear completion notes so nothing gets missed across sites.

  • Completion notes and handover
  • Transparent coordination and close-out
  • Repeatable process — no re-setup each time

Standards, compliance & accountability

CrisisCrew operates to consistent service standards across all plans. Requests are triaged, documented and handled through defined processes — so businesses get predictable outcomes, clear communication and proper accountability without operational noise.

Quality standards

  • Clear job scope and expectations from intake
  • Professional communication throughout
  • Completion notes and structured handover
  • Consistent process across service categories
🧾

Documentation & updates

  • Requests triaged by urgency and location
  • Status updates where required by plan
  • Evidence-based close-out where appropriate
  • Reduced chasing and clearer visibility
🛡️

Insurance & suitability checks

  • Contractors expected to hold relevant insurance
  • Service suitability assessed per request
  • Clear boundaries for specialist or regulated work
  • Commercial expectations handled appropriately
📍

Control & escalation

  • Defined escalation routes based on plan level
  • Priority handling where response time matters
  • Single coordination point for your team
  • Transparent coordination and close-out

Choose the level of control you need

Select a plan that matches your portfolio size, urgency requirements and response expectations. Standards, accountability and structured handling are built in.

Ready to set up business support?

Tell us what you manage, where you operate, and what response level you need. We’ll confirm coverage, expectations and the fastest way to work together.

Prefer to speak first? Use the contact page — we’ll help you choose the right plan and get things moving.