Dispatch logic

Location dispatch that routes the right crew

Location dispatch is configured once during onboarding. We map your sites/areas and contact points so requests route correctly — the right trade, the right area, with fewer delays and less back-and-forth.

Set up dispatch rules Speak to us Request help (general)

📍 What it includes

  • Sites/areas + coverage mapped in onboarding
  • Contact points + escalation routes per location
  • Correct routing by job type + area
  • Clear updates and close-out notes

✅ Best for

  • Multi-site businesses and portfolios
  • Facilities & estates teams
  • Letting/management + short-stay operators
  • Fleet and transport operators

Dispatch rules are confirmed during onboarding (coverage & availability).

How it works

We agree your coverage and response expectations during onboarding. After that, requests are triaged and routed by location and service type — so the right crew is dispatched quickly and consistently.